Privacy Policy

Last updated: July 10, 2026

1. Who we are

KinPets SAS, 14 rue des Tilleuls, 75011 Paris, France, is responsible for processing personal data collected via the site, in accordance with the GDPR.

2. Data collected

We collect data that you provide to us directly (identity, contact details, email address, payment data processed by our service provider), as well as technical browsing data.

3. Purposes of processing

  • Order, billing and delivery management
  • Customer relationship and after-sales service management
  • Sending commercial communications, subject to your consent
  • Improving our products and user experience
  • Compliance with our legal and accounting obligations

4. Cookies

The site uses strictly necessary cookies as well as audience measurement and personalization cookies subject to your consent.

5. Data recipients

Your data is intended for KinPets SAS internal teams and our technical service providers, subject to confidentiality obligations. It is neither sold nor rented to third parties.

6. Retention period

Account data is kept for the duration of the commercial relationship, plus legal deadlines. Billing data is kept for 10 years.

7. Your rights

In accordance with the GDPR, you have the right to access, rectify, erase, limit, object to and portability of your data. You can exercise these rights at hermes22.probst@gmail.com, and lodge a complaint with the CNIL (www.cnil.fr).

8. Security

KinPets SAS implements appropriate technical and organizational measures to protect your data.

9. Contact

For any questions, contact our representative at hermes22.probst@gmail.com.